Building growth through bold business and brand strategy


With an ambition to become one of the largest players in the logistics and transport sector, IACC, an international Maritime and Freight Transport Company, needed a better picture of the market’s perception of their brand and brand equity. They required a brand strategy which would hold up to international standards.

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To truly understand IACC’s market position, we analysed consumer perceptions of the brand, as well as customer experience and company challenges to manage such experience in the most optimal and efficient engagement process. We conducted a competitive market review by mapping out key local and international competitors, auditing the versatile lines of business owned by the Holding company, and benchmarking them against the other organisations.

We then embarked on developing a brand structure for the Holding Company based on the insights captured, in order to truly leverage the strengths of the mother brand while capturing the differentiators of the sub-brands. Our audit enabled the development of a vigorous brand strategy and design, alongside a tailored brand communication program with internal and external tools to drive success.


IACC now operates creative brands for four companies under the Holding company, which unified and enhanced the overall image of the group. As a direct result of the communication tactics implemented, international business opportunities have emerged. Today, IACC is one of the oldest yet most modern regional companies, developing rapidly over the years.

“The team and I really enjoyed the process of rebranding our companies with CID. We had just come out of a major restructure and the CID helped us shape strategic direction from both a brand and business perspective. Their team had the perfect balance between creativity of marketeers and the acumen of management consultants.” – Mohamed El Ahwal, CEO, IACC Holdings


Plan International has been working very intensively with a very high qualified and motivated team of professionals from CID, to develop a new communication strategy. In our efforts to raise our profile and be better place to advocate for children’s rights in Egypt, CID has help us identify the level of awareness there is in Egypt and develop specific communication messages and tactics for our target audiences.CID managed to develop an excellent strategy ensuring full staff participation and Plan's ownership of the process, which is something very difficult to get when outsourcing external consultancies.

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E. Mac Abbey
Global Advisors Team Senior Manager, Plan International

I have a positive experience working with CID for the last four years in the frame of a consortium between GFA Consulting Group and CID; implementing one component for the GIZ Labour Market Access Project to help improve the quality of employment in small and medium enterprises. CID is known as a professional consulting firm specialized in coordinating and implementing development cooperation projects. In our partnership, CID has provided the project with the staffing needs which is key for the successful execution of the project. All the proposed experts are professional and competent experts who work in a variety of technical and capacity building related fields such as strategic planning, organizational development, marketing and branding, facilitation and trainings. CID is further reputable for managing staff and expert contracts in compliance with the relevant labor, tax and insurance laws. Lastly, the CID staff is positive, engaging and cooperative to work with.

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Maha El Moaz
Team Leader, GFA Consulting Group