Designing Infrastructure With Community Collaboration

Challenge

We were contracted by the Agha Khan Foundation to support the Al Darb Al Ahmar (ADAA) area in Cairo in the design of a new waste system based on waste segregation to organic and non-organic, providing more opportunities for recycling.

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Approach

We approached the project by conducting a study to analyse the current solid waste management (SWM) system, including a waste composition and characterisation study for Al Darb Al Ahmar. This study also included the technical, institutional, legal, social, environmental, and economic aspects of the SWM system, covering service provision and service recipients. Based on this study, we worked with Aga Khan to design a new system, and engaged with the local municipality to better understand the legal and institutional framework governing the integration of an appropriate serve provider as an officially accepted entity to implement SWM services in the area. We used this understanding to develop an operational implementation plan that included training and developing the community’s young population to participate in the newly designed system. We conducted interviews and focus groups to properly consult and familiarise the community with the new waste system, and successfully built the foundation of the new system design.

Results

In partnership with Aga Khan, we were able to design an appropriate and tailored SWM system for collection, transfer, recovery, recycling and the development of effective cleaning services for the Al Darb Al Ahmar neighbourhood. By doing so in collaboration with the community and the municipality, we ensured a collaborative and inclusive model to take forward with regards to upgrading of services at the municipal level.

WHAT OUR CLIENTS SAY

CID’s valuable consulting advice & strategic solutions enabled us to better develop our brand strategy and effectively plan for our business launch in the UAE. A Job well done and it was a real pleasure working with such a creative and energetic team.

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Tamer Zaki
Managing Partner, Iwan Interiors Dubai, UAE

We worked with the CID team for over 2 years to develop our strategies, and CID has provided two teams; one specialized in social issues and community development and the other in reputation management and corporate communications. The two teams are staffed with experienced professionals who are knowledgeable in their fields and have been working closely and effectively with the ERC team. We believe that CID’s guidance and support in developing and implementing our community engagement and communications strategy has been essential in positioning ERC to meet its corporate social responsibility obligations and its commitments to the stakeholders necessary for ERC to secure its social license to operate.

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Tom Thomason
Former Chief Executive Officer, The Egyptian Refining Company