Driving Growth With An Operational Overhaul

Challenge

A large real estate development company’s inefficient system of operation was resulting in significant losses. We were tasked with helping them embark on a new phase of growth, to achieve a level of excellence which could be replicated across the group.

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Approach

We conducted an audit of the organisation’s current resources practices, structure and processes to successfully facilitate a business modelling workshop, which identified and evaluated the key function areas. Drawing organisational charts for the company’s different departments, we designed and allocated specific functions across divisions and identified issues for change. This process also allowed us to identify the business’s non-core functions and recommend innovative corporate restructuring interventions that would streamline operations. We also engaged closely with the company’s large blue collar workers segment to ensure the organizational transition was managed as seamlessly as possible, and that employee well-being was a core consideration in our proposed interventions.

Results

As part of a huge collaborative effort with the company’s management, the latter leading a complete financial restructuring of the firm in parallel, we supported with a total strategic and organisational restructuring of the business that led to its share price rising 150% in just one year.

WHAT OUR CLIENTS SAY

I'm writing to you to let you know that Lafarge Egypt won silver in LafargeHolcim MEA CSR competition under the Education/Employment category for its Occupational H&S Vocational Training Program in Suez!

This is a big milestone for us and couldn't have happened without your support and guidance during the program design and across all its phases.Also special thanks to your amazing team, Sherif and Mostafa, for working extensively on the project and designing a program to address community needs while leveraging on Lafarge Egypt expertise, managing the different program stakeholders while ensuring the project KPIs are met, coming up with creative solutions to solve any issues, devotion, dedication and passion during the different program phases from its launch in 2016 to date.

On behalf of Yasmin and myself, we would like to thank CID for the great effort and for being our extended arm in implementing the "Lafarge Health and Safety Vocational program" in Suez.

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Inji Khalil
Head of Communications, Lafarge Egypt

Citibank Egypt would like to express its deep appreciation of CID’s dedicated team for their support, passion, integrity, and high quality work that was demonstrated over the last year. From downturn to crisis, CID has challenged every misperception on the bank with guided impactful communication strategies that were taken to action towards transforming the downs to up, and adversary to ally.

Having CID as our partner, advising us in unpredictable times has helped us maintain trust and transparency with the media and our clients, which has helped secure Citi’s stand in the market and ensured positive brand perception and coverage worth of millions.

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Lamise Negm
Vice Chairman, Citibank Egypt