StrategyOrganizational and people transformationMarketing and CommunicationsSustainability and social impactproject management and implementation

Enabling employee excellence

Challenge

We were tasked with developing BETA’s human resource strategy and operational processes, including updating their performance management system.

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Approach

To redefine BETA’s human resources strategy, we undertook a full audit and provided guidelines to redefine their HR function’s structure, roles and definitions – meeting their ambitions to ensure no stone was left unturned; from compensation and benefits, to training and development.

Specifically, CID was instrumental in providing guidance for HR team competencies and job design, as well as compiling recommendations for developing the Employee Handbook and Manual. We developed a strategic roadmap which included objectives, measures and targets, key measures of success and recommendations for capacity building for each division. This was complemented by a sustainable performance management model to help maintain the high standards BETA was committed to delivering its Clients.

Results

Our team supported BETA to institutionalize, develop, and expand its HR function to a more strategic role capable of supporting and driving the company’s vision. This included a full overhaul of HR functions, with key processes and tools in place for recruitment and induction, employee performance management, and competency development.

WHAT OUR CLIENTS SAY

We worked closely with CID on the Community Engagement Plan for our Lazoghly Complex in Downtown Cairo, and it was a very positive experience. From project initiation, the team showed a strong understanding of the local context and the importance of engaging thoughtfully with the surrounding community in such a unique and historic area. The CID team’s communication was clear, efficient, and easy to work with, keeping us fully updated throughout the process. Their reporting was equally strong. CID brought a knowledgeable, committed, and approachable team to the project.

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Seif El Sadek
Reliance Developments Business Development

We have been impressed by CID’s professionalism, accessibility and candor. CID has vast experience in the area of media relations and community engagement and has helped us better understand the practice of social responsibility in Egypt. It is always a pleasure to work with professionals who are passionate and knowledgeable about their work and we would wholeheartedly recommend CID to any corporation seeking to improve its media and community engagement in Egypt.

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Marc Dupont
Government & Public Affairs Director, Methanex Corporation – Egypt

CID provided invaluable support to EFE in designing a scaling and sustainability strategy for its programs in Egypt. This assessment contained four major components: scaling through external partnerships in the ICT/BPO sector, improving EFE’s internal operational efficiency and effectiveness, assessing various methods of achieving indirect scale and impact, and developing a financial sustainability plan. The CID team was very professional and dedicated, and the final report and recommendations were informative, insightful and realistic. We greatly enjoyed working with them on this project.

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Sarah Little
Senior Program & Grants Manager, Education For Employment