Enabling employee excellence

Challenge

We were tasked with developing BETA’s human resource strategy and operational processes, including updating their performance management system.

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Approach

To redefine BETA’s human resources strategy, we undertook a full audit and provided guidelines to redefine their HR function’s structure, roles and definitions – meeting their ambitions to ensure no stone was left unturned; from compensation and benefits, to training and development.

Specifically, CID was instrumental in providing guidance for HR team competencies and job design, as well as compiling recommendations for developing the Employee Handbook and Manual. We developed a strategic roadmap which included objectives, measures and targets, key measures of success and recommendations for capacity building for each division. This was complemented by a sustainable performance management model to help maintain the high standards BETA was committed to delivering its Clients.

Results

Our team supported BETA to institutionalize, develop, and expand its HR function to a more strategic role capable of supporting and driving the company’s vision. This included a full overhaul of HR functions, with key processes and tools in place for recruitment and induction, employee performance management, and competency development.

WHAT OUR CLIENTS SAY

We worked closely with CID on the Community Engagement Plan for our Lazoghly Complex in Downtown Cairo, and it was a very positive experience. From project initiation, the team showed a strong understanding of the local context and the importance of engaging thoughtfully with the surrounding community in such a unique and historic area. The CID team’s communication was clear, efficient, and easy to work with, keeping us fully updated throughout the process. Their reporting was equally strong. CID brought a knowledgeable, committed, and approachable team to the project.

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Seif El Sadek
Reliance Developments Business Development

Our work with CID Consulting was focused on the dissemination of participatory urban development procedures and tools in the informal areas of Shoubra El-Kheima, Khosous and Qalyoub. The project necessitated extensive field work, research and direct engagement with city councils and Qalyoubyia governorate. Throughout the project CID community development team, demonstrated hard work, dedication and agility. The team played a very important role in empowering staff in city councils and the governorate to adopt participatory needs assessment methods. The team was further able to moderate community discussions and debates in a participatory and professional manner. We believe CID Consulting was a valuable partner and an important enabler to our social mission.

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Safa Ashoub
Advisor, Participatory Development Programme in Urban Areas (PDP) , GIZ

Preparing Save the Children’s “Childs Rights Situational Analysis” Report and organizing the program’s roundtable were a time consuming process, but thanks to the cooperation of the CID team, we had such good results. The quality of the report has been recognized as very high, and we were able to communicate all our messages and recommendations to potential partners and allies. We very much appreciated the team’s cooperation and support through this process.

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Yara Abdul-Hamid
Consultant, Save the Children UK