Enhancing Human Resources Management Across Various Practices

Challenge

GIZ launched the Strengthening Reform Initiatives in Public Administration (SRIP) with the aim of assisting the Egyptian government to support civil servants while adjusting to organizational and regulatory changes taking effect in the government units.  The project aimed to support the administrative reform initiative and government reform efforts, enhance the knowledge and skills of HR professionals, and enable the transformation of the role of HR professionals from a personnel-oriented role to a strategic role.

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Approach

The CID project team initiated this assignment by developing an understanding of the Human Resources Management (HRM) context in the government sector. Then, based on the most recent regulations and after aligning with global HR best practices, the project team developed an HRM toolkit that includes explanations of the main HR functions, concepts, and processes in a concise, simple manner complemented by templates and tools to assist HR professionals in performing their tasks. The HRM toolkit was also converted into an e-book that provides engaging, interactive content to its readers.  The CID team reviewed the HR organogram and mandate in CAOA Decree no.22 of 2019, provided recommendations in alignment with the HRM best practices that fit the context of the Egyptian government sector, and drafted relevant job description cards. Training materials on the HRM toolkit were developed to be utilized in future capacity-building programs. Finally, to complement the HRM toolkit, an awareness-raising campaign was developed to promote the usage and benefits of the HRM toolkit.

Results

GIZ launched the Strengthening Reform Initiatives in Public Administration (SRIP) with the aim of assisting the Egyptian government to support civil servants while adjusting to organizational and regulatory changes taking effect in the government units.  The project aimed to support the administrative reform initiative and government reform efforts, enhance the knowledge and skills of HR professionals, and enable the transformation of the role of HR professionals from a personnel-oriented role to a strategic role.

WHAT OUR CLIENTS SAY

CID has expressed dedicated and fully integrated efforts to ensure the company’s best interest. It is worth noting that the team has faced a number of challenges inside the company, however, they were flexible enough and fully committed to the success of the assignment.

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Chairman Real Estate Development Company, Alexandria, Egypt

CID provided invaluable support to EFE in designing a scaling and sustainability strategy for its programs in Egypt. This assessment contained four major components: scaling through external partnerships in the ICT/BPO sector, improving EFE’s internal operational efficiency and effectiveness, assessing various methods of achieving indirect scale and impact, and developing a financial sustainability plan. The CID team was very professional and dedicated, and the final report and recommendations were informative, insightful and realistic. We greatly enjoyed working with them on this project.

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Sarah Little
Senior Program & Grants Manager, Education For Employment