Enhancing Human Resources Management Across Various Practices

Challenge

GIZ launched the Strengthening Reform Initiatives in Public Administration (SRIP) with the aim of assisting the Egyptian government to support civil servants while adjusting to organizational and regulatory changes taking effect in the government units.  The project aimed to support the administrative reform initiative and government reform efforts, enhance the knowledge and skills of HR professionals, and enable the transformation of the role of HR professionals from a personnel-oriented role to a strategic role.

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Approach

The CID project team initiated this assignment by developing an understanding of the Human Resources Management (HRM) context in the government sector. Then, based on the most recent regulations and after aligning with global HR best practices, the project team developed an HRM toolkit that includes explanations of the main HR functions, concepts, and processes in a concise, simple manner complemented by templates and tools to assist HR professionals in performing their tasks. The HRM toolkit was also converted into an e-book that provides engaging, interactive content to its readers.  The CID team reviewed the HR organogram and mandate in CAOA Decree no.22 of 2019, provided recommendations in alignment with the HRM best practices that fit the context of the Egyptian government sector, and drafted relevant job description cards. Training materials on the HRM toolkit were developed to be utilized in future capacity-building programs. Finally, to complement the HRM toolkit, an awareness-raising campaign was developed to promote the usage and benefits of the HRM toolkit.

Results

The project efforts resulted in creating an HRM toolkit that covers various HR functions: strategic human resources management, organizational development, HR planning, recruitment, performance management, learning and development, compensation and benefits, and HR operations and employee relations. The toolkit presents informative, concise content that suits the needs of the HR professionals in the government sector, aligns with the regulatory framework reforms and familiarizes them with the global best practices in human resources. The project also resulted in creating digitized interactive content of the HRM toolkit and training materials to leverage the HR professionals' understanding of the toolkit’s content to help them assume their new strategic roles.

WHAT OUR CLIENTS SAY

For over 10 years Xerox Egypt has been in partnership with CID as our Marketing Communications Consultant, and the level of professional support we have been receiving since the inauguration of such successful and rewarding business relationship is invaluable.

The CID team is highly skilled and responsive to our business needs, which enabled us to use CID services to support other business objectives and programs beyond marketing communications, where they have proved similar levels of excellence

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Ashraf El Arman
VP, Global Supplies Group. Former Managing Director, Xerox Egypt

I'm writing to you to let you know that Lafarge Egypt won silver in LafargeHolcim MEA CSR competition under the Education/Employment category for its Occupational H&S Vocational Training Program in Suez!

This is a big milestone for us and couldn't have happened without your support and guidance during the program design and across all its phases.Also special thanks to your amazing team, Sherif and Mostafa, for working extensively on the project and designing a program to address community needs while leveraging on Lafarge Egypt expertise, managing the different program stakeholders while ensuring the project KPIs are met, coming up with creative solutions to solve any issues, devotion, dedication and passion during the different program phases from its launch in 2016 to date.

On behalf of Yasmin and myself, we would like to thank CID for the great effort and for being our extended arm in implementing the "Lafarge Health and Safety Vocational program" in Suez.

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Inji Khalil
Head of Communications, Lafarge Egypt