Strengthening Reputation And Brand Recognition For Local Growth

Challenge

Multi-national business services provider and digital printing company Xerox was looking to reposition itself in the Egyptian market as a document management and technology solutions company, strengthening their reputation and brand amongst the business and technology community.

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Approach

Over our 13-year partnership of ongoing PR and marketing communications consulting, we employed a multi-faceted marketing and communications strategy designed to maintain Xerox’s position as a market leader while building strong relations with the national media through educating them about the company’s state-of-the-art solutions and services. Our suite of support consisted of devising a robust marketing strategy; events planning and execution; arranging media education sessions and interviews with national reporters for two of the most influential women in world business; annual media training to Xerox’s first liners; ongoing press office support; planning and execution of the corporation’s 25th anniversary.

Results

Following our work with Xerox, the company saw a steady growth rate in its print and online media exposure from an average of 100 clippings/annually 800 clippings/Annually seven years later, raising the PR value from an average of 1 million Egyptian pounds to more than 5.5 million/annually and contributing to a paid media spend saving of over 44 million in ten years. This initial piece of work was the genesis of a long-standing relationship between CID and Xerox which has lasted 13 years.

WHAT OUR CLIENTS SAY

This is to express my great gratitude to CID for a long, impactful, and economically successful partnership and cooperation over several decades. GFA has cooperated with CID at multiple fronts and implemented dozens of multi-million Euro projects and studies related to the development of the Egyptian economy in particular to, private sector development, industrial reform, and vocational training.The partnership was strong and grew even stronger in troubled times, resting on the trust built over time and the dedication of both teams to outstanding quality standards in service delivery.

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Klaus Altemeier
Managing Director of GFA (1993 - 2019)

I would like to seize this opportunity to thank CID Consulting for all their hard work throughout the COVID-19 lockdown situation and all the constraints we are all going through, as well as for their patience in processing the assignment.We now hope there will be a strong commitment from the key decision-makers to implement the recommendations of the report through the project and look forward to a successful operationalization of these recommendations.

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Dahlia Lotayef
Lead Environmental Specialist Environment, Natural Resources and Blue Economy Global Practice Middle