Unleashing river transport performance in Egypt

Challenge

The Ministry of Transport, supported by the World Bank, sought to transition the River Transport Authority (RTA) from its existing role towards becoming a more regulatory authority capable of overseeing the provision of efficient transport services.

No items found.
Approach

We partnered with IDOM – a leading consulting and engineering firm – to implement the project in close collaboration with the Ministry of Transport. We held consultation workshops with employees within the RTA to collaboratively develop business analysis and strategic planning documents for the Authority. We used the information gleaned from our strategy workshops to assist the RTA staff’s development of the crucial corporate business development documents, whilst interacting with external stakeholders including the Land Transport Authority and several governorates in order to ensure a coordination mechanism was integrated into the design of the RTA.

Having spent six months on the ground engaging with the RTA team, we then led the team through the process of evaluating current performance and setting appropriate performance management and organisational development objectives, based on our understanding of the authority’s existing shortcomings. Our involvement from therein was broad; as we facilitated the revision of the mission, vision, strategy, setting of institutional objectives and change management goals for the RTA, all the way from re-organisation of the design and functional analysis, to the development of detailed job descriptions. We worked closely throughout this period with the internal team to ensure ownership and sustainability of our intervention and easing transition to the new organisational model, developing training plans for RTA staff and a comprehensive recruitment plan aligned with the newly established strategy.

Results

The Ministry of Transport, supported by the World Bank, sought to transition the River Transport Authority (RTA) from its existing role towards becoming a more regulatory authority capable of overseeing the provision of efficient transport services.

WHAT OUR CLIENTS SAY

We worked with the CID team for over 2 years to develop our strategies, and CID has provided two teams; one specialized in social issues and community development and the other in reputation management and corporate communications. The two teams are staffed with experienced professionals who are knowledgeable in their fields and have been working closely and effectively with the ERC team. We believe that CID’s guidance and support in developing and implementing our community engagement and communications strategy has been essential in positioning ERC to meet its corporate social responsibility obligations and its commitments to the stakeholders necessary for ERC to secure its social license to operate.

Read more
Tom Thomason
Former Chief Executive Officer, The Egyptian Refining Company

We have been impressed by CID’s professionalism, accessibility and candor. CID has vast experience in the area of media relations and community engagement and has helped us better understand the practice of social responsibility in Egypt. It is always a pleasure to work with professionals who are passionate and knowledgeable about their work and we would wholeheartedly recommend CID to any corporation seeking to improve its media and community engagement in Egypt.

Read more
Marc Dupont
Government & Public Affairs Director, Methanex Corporation – Egypt