Workforce Development

CID delivers to workforce development and employment, through support in capacity building and technical assistance, strategic advocacy and outreach communication programs, designing and implementing employment policies, designing and carrying out labor market assessments, training of trainer (ToT) curricula, and developing public-private partnerships. Our team additionally delivers stakeholder mapping and engagement as well as human resources management and development.

Organizational and people transformation

Empowering Women Entrepreneurs to Digitize Ventures

Raseedy, a rapidly growing local fintech establishment, is a mobile wallet application that aims to facilitate tech-enabled financial inclusion across Egypt. Driven by a commitment to financial inclusion, Raseedy approached CID Consulting with an interest in designing a Women Empowerment Program, with the intent of training a cohort of high-potential women entrepreneurs to enhance their enterprises.

Enhancing Human Resources Management Across Various Practices

GIZ launched the Strengthening Reform Initiatives in Public Administration (SRIP) with the aim of assisting the Egyptian government to support civil servants while adjusting to organizational and regulatory changes taking effect in the government units. The project aimed to support the administrative reform initiative and government reform efforts, enhance the knowledge and skills of HR professionals, and enable the transformation of the role of HR professionals from a personnel-oriented role to a strategic role.

Developing and Implementing a Customer Experience Transformation Strategy for the Energy Sector

In recent years, several legislative reforms have taken place targeting an increase in private sector investments in the energy sector. This was followed by presidential decree of electricity reform law No. 87 of 2015 which removed the state’s monopoly over the energy sector. The Ministry of Electricity and Renewable Energy (MoERE) and the Egyptian Electricity Holding Company (EEHC) then needed to focus on transforming the Holding Company and its nine distribution companies into more customer-centric organizations and creating a comfortable and structured customer experience, which would allow them to effectively compete in an open market.

The power of social business to empower the visually impaired and spread awareness

After witnessing the transformative power of the Dialogue in the Dark exhibition firsthand, the CID Consulting team had a brazen idea – to bring the concept to Egypt, marking the first foray for the social franchise in the Middle East. CID approached Dialogue Social Enterprise (DSE) – the minds behind DID – to discuss opening a franchise in Egypt in order to promote advocacy for those with visual impairments, while empowering them through career opportunities. In order to do so, CID needed to work with partners to establish, fund, and sustain the entity.